IT Support
We offer comprehensive support for your entire network to ensure your network is running optimally.
Our Service Level Agreements (SLA) offer you predictable costs for efficient resource allocation, while protecting your business from risk and the unwelcome expense of downtime.
- Onsite & remote support
- Laptop/Desktop repairs
- Laptop/Desktop upgrades
- Printer & scanner support
- Software support
- Removal of viruses & malware
Managed Service Provider
As a Managed Service Provider we not only monitor your network 24/7 but also provide the solutions and services to ensure it is running efficiently.
Through live monitoring we have real time data to determine your systems health and performance:
- Check & deploy updates
- When the last antivirus scan was run
- Monitor if viruses are detected
- Initiate virus scans
- Provide web protection
- Monitor hardware & disk space
- Monitor and run backups
- Monitor critical events & respond
- Provide remote support
VoIP and Communications
SDC provide both cloud hosted and on-premise PBX VoIP solutions that are extremely flexible. With this flexibility you can have remote offices without adding additional infrastructure expenses.
The app, for your cell phone, allows you to receive and makes calls through the PBX.
Replacing your old phone system could save you up to 60% to your telephony bill.
Some features:
- Auto Attendant / Digital Receptionist
- Unlimited Extensions
- iOS & Android apps
- Call recording & reporting
- Voicemail
Infrastructure and Backup Power
StormDotCom provides comprehensive power backup solutions for server / workstation / network environments .
Whether it is just a standalone UPS/Inverter or a fully integrated system that is incorporated into your current electrical infrastructure.
- UPS
- Inverters
- Batteries
- Installation
- Support
- Servicing
IoT Solutions
Whatever industry you’re in, IoT technology has the power to transform your business. It can improve employee efficiency, help deliver better customer experiences and give you unprecedented visibility of your supply chain, assets and operations.
That’s why it’s so important that you make the right choices. Selecting the wrong components, picking the wrong software or choosing the wrong network technology can make your IoT projects less likely to be successful, more expensive and harder to manage and sale. That’s why choosing an experienced partner is so important.
At StormDotCom, our mission is to help you simplify IoT. We offer a wide range of high-quality, end-to-end solutions to meet your specific requirements. With our expertise at your side, you can rest assured that every element of your project will run smoothly from start to finish.
Web Design and Ecommerce
We use the best practices and highly sophisticated technology to satisfy the needs of our clients to produce premium sites.
- WordPress designs
- HTML
- Ecommerce
- Site management and maintenance
Backups
StormDotCom Managed Backup
Modern, reliable backup without the cost and complexity.
Managed Backup uses a hybrid cloud architecture, allowing you to help restore business continuity after a disaster. Our TrueDelta technology helps to reduce backup times by storing changes instead of full files. This allows you to back up files quickly and frequently, helping you to prevent losing data due to a disaster. Backup Manager also uses strong AES-256 encryption both in-transit and at rest, so you can breathe more easily knowing backup manager is helping keep your data safe.
With backups to both an onsite storage device and cloud, Managed Backup ensures that your data is secure.
Proven and reliable, protecting thousands of companies.
Security
Anything you do online makes you vulnerable to various threats, but often the most malicious attacks enter your system on the back of routine tasks that you perform every day. There are many security programs out there: McAfee, Norton and, Kaspersky among them, and they all do a reasonably good job. StormDotCom also offers comprehensive layered security support plans which provide dependable protection against malicious threats.
StormDotCom is dedicated to protecting your personal data. We will help you identify the right program for your specific needs, and will provide you with expert support through installation and configuration, answering any question or concern you might have along the way. If you already have a security program in place, we will make sure that it is updated to the latest version in order to protect you from ongoing threats as well as any new ones that may be encountered.
Internet
StormDotCom specializes in getting you connected. If you are having trouble connecting to the internet with your laptop, desktop, tablet, smartphone or any other internet capable device, we can help. We will set up your wired or wireless network in your home, infusing your home with the power of the internet.
Whether you are migrating to a new network or service provider or starting from scratch, StormDotCom has the expertise to get you through. Working with your existing hardware or the modem and router that have been supplied by your internet service provider, we will have you online and surfing the net in no time at all.
While we are focusing on solving the IT operations of the businesses, their owners can have more time and focus on their core responsibilities.
What our clients say
StormDotCom has been provisioning, managing, and supporting all aspects of Reactore's ITC infrastructure, for our South African operations, since 2013. Their knowledge and professionalism have assisted us to have zero disruption whilst we have got on with our business. Their rapid response to support queries has been uplifting, given previous vendor experience, before contracting with StormDotCom, and can highly recommend them.
For the past twelve years, first as Storm Business Solutions, and now as StormDotCom, Justin and Wendy supplied us with all IT-Systems-&-Maintenance and hardware requirements. Willingness, knowledge, problem-solving, awareness, patience is but a few features attributable to them both. It is however the way Justin fought back (and is still fighting) from a severe neck injury with selfless support from Wendy, while keeping and growing their business, that is testimony to the character of these two people.
We highly value the commitment and relationship we have built together with Justin and StormDotCom. It’s this commitment, fast and friendly service that has allowed our business to flourish We have been using StormDotCom for more than 18 years. We highly value the fast and friendly service. Their IT Support has made a significant difference to our business. We can always rely on StormDotCom to answer our calls at any time of the day with professional and prompt service. They're always willing to go the extra mile and we're looking forward to continued growth with them in the future!
Darling Cellars has been doing business with StormDotCom for sixteen years. We have always found good advice and quick service from out IT partners. Justin, Wendy and the team is our trusted partners in everything IT for us. With us being in the countryside it is important to know that we will get service when we need it. StormDotCom has always been a reliable part of our business.
We have been using the services of Justin from StormDotCom for the past 20 years. The staff we deal with are always friendly, helpful, and trustworthy. Justin and the team are always eager to assist us with all our IT needs. They have good knowledge of our business needs and have assisted with creating our website to our specific needs. StormDotCom is a great Company to work with.